Terms & Conditions
Effective Date: July 13, 2026
Welcome to Eight Arms Consulting. These Terms and Conditions ("Terms") govern your use of our website, services, and any information or materials provided by Eight Arms Consulting ("Company," "we," "our," or "us"). By accessing our website or engaging our services, you agree to these Terms.
1. About Eight Arms Consulting
Eight Arms Consulting provides customer experience (CX), user experience (UX), digital strategy, AI consulting, business growth consulting, research, website evaluations, customer journey assessments, and related advisory services.
Our recommendations are intended to help businesses improve customer experiences and business performance but do not guarantee specific financial or business outcomes.
2. Acceptance of Terms
By using this website or submitting information through our forms, you acknowledge that you have read, understood, and agree to these Terms.
If you do not agree, please do not use this website or our services.
3. Free Business Assessments
Eight Arms Consulting may offer complimentary services including, but not limited to:
• Competitive Digital Experience Assessments
• Business Growth Assessments
• Website Reviews
• Customer Journey Evaluations
• AI Opportunity Assessments
• Executive Summaries
These assessments are provided for informational purposes only.
Recommendations are based on publicly available information and the information provided by you at the time of the assessment.
A complimentary assessment does not create a consulting engagement or ongoing business relationship.
4. Consulting Services
Any paid consulting services will be governed by a separate proposal, statement of work (SOW), consulting agreement, or service contract.
Unless otherwise stated in writing:
• Project timelines are estimates.
• Client feedback may affect delivery schedules.
• Deliverables are considered accepted unless revisions are requested within the agreed review period.
• Additional work outside the original scope may require a separate agreement.
5. Intellectual Property
All materials created by Eight Arms Consulting, including but not limited to:
• Reports
• Assessments
• Research
• Frameworks
• Methodologies
• Presentations
• Graphics
• Templates
• Processes
• Written content
remain the intellectual property of Eight Arms Consulting unless otherwise agreed in writing.
Clients receive a license to use purchased deliverables for their internal business purposes.
You may not reproduce, sell, distribute, or republish our materials without written permission.
6. Website Content
All content on this website is provided for general informational purposes.
While we strive to keep information accurate and current, we make no warranties regarding:
• Completeness
• Accuracy
• Reliability
• Suitability
• Availability
Information may change without notice.
7. No Guarantees
Every business is different.
Although our recommendations are based on industry best practices, research, and experience, we cannot guarantee:
• Increased revenue
• Higher search rankings
• Improved conversion rates
• Increased website traffic
• Customer acquisition
• Business growth
• AI implementation results
Business success depends on numerous factors beyond our control.
8. Third-Party Services
Our recommendations may reference or integrate third-party platforms, including but not limited to:
• Microsoft
• OpenAI
• HubSpot
• GoHighLevel
• Shopify
• WordPress
• Squarespace
• Wix
• Figma
• Google Analytics
We are not responsible for the products, services, security, availability, or policies of third-party providers.
9. User Responsibilities
When using our website or submitting assessment requests, you agree to:
• Provide accurate information.
• Not submit false or misleading information.
• Not attempt to interfere with website operations.
• Not upload malicious software or harmful content.
Use our services only for lawful purposes.
10. Confidentiality
We respect your confidential business information.
Unless otherwise agreed:
• Information shared during consulting engagements will be treated as confidential.
• We will not publicly disclose proprietary business information without permission.
• Public website content and publicly available business information may be used as part of competitive assessments.
11. Limitation of Liability
To the fullest extent permitted by law, Eight Arms Consulting shall not be liable for any:
• Direct damages
• Indirect damages
• Lost profits
• Lost business opportunities
• Business interruption
• Data loss
• Consequential damages
arising from the use of our website, assessments, recommendations, or consulting services.
Your use of our services is at your own risk.
12. Indemnification
You agree to indemnify and hold harmless Eight Arms Consulting, its owners, employees, contractors, and affiliates from any claims, liabilities, damages, or expenses arising from:
• Your use of our services
• Your violation of these Terms
• Your misuse of any deliverables or recommendations
13. Payment Terms
Unless otherwise stated in writing:
• Payment is due according to the terms outlined in your proposal or invoice.
• Late payments may delay project work.
• Deposits are non-refundable once project work has begun.
• Completed work remains the property of Eight Arms Consulting until payment has been received in full.
14. Cancellation Policy
Either party may terminate a consulting engagement according to the terms outlined in the applicable service agreement.
Clients are responsible for payment for all work completed through the date of termination.
15. Privacy
Your use of this website is also governed by our Privacy Policy.
Information submitted through contact forms or assessment requests will be used to communicate with you regarding your inquiry and our services.
We do not sell your personal information.
16. Testimonials and Case Studies
With your written permission, Eight Arms Consulting may feature completed projects, testimonials, or case studies on our website or marketing materials.
Confidential or proprietary information will never be shared without your consent.
17. Links to Other Websites
Our website may contain links to third-party websites for your convenience.
We do not endorse or control those websites and are not responsible for their content or privacy practices.
18. Changes to These Terms
We may update these Terms from time to time.
The most current version will always be posted on this page with the effective date.
Continued use of our website constitutes acceptance of any revised Terms.
19. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.
Any legal disputes shall be resolved in the appropriate state or federal courts located in Dallas County, Texas.
20. Contact Us
If you have questions regarding these Terms and Conditions, please contact us:
Eight Arms Consulting
9636 Covemeadow Dr, Dallas, Texas
(214) 770-5655
Disclaimer
The information, assessments, recommendations, and consulting services provided by Eight Arms Consulting are intended to support business decision-making and improve customer experiences. They should not be considered legal, financial, accounting, or tax advice. Clients are encouraged to consult qualified legal, financial, or tax professionals regarding matters specific to their business.
